Orders & Products
What peptides does Cronopharm offer?
Cronopharm offers a comprehensive range of research-grade peptides including Semaglutide 6mg, Tirzepatide 30mg, Retatrutide 32mg, Cagrilintide 6mg, Cagrisema 6mg, and Cagritrutide 36mg. All products are third-party tested for purity and shipped in temperature-controlled packaging anywhere in South Africa.
How do I place an order?
Simply browse our product catalogue at cronopharm.co.za/products, add your selected peptides to your cart, choose your delivery address, and complete your order. We accept payments via EFT and major credit cards. Orders placed before 1pm on weekdays are dispatched the same business day.
Do I need a prescription to order?
Our peptides are sold as research-grade compounds for laboratory and scientific research purposes only. We do not require a prescription for purchase. By ordering from Cronopharm, you confirm that you are using our products for legitimate research purposes in compliance with applicable laws and regulations.
How long does delivery take?
Delivery times depend on your location in South Africa. Gauteng (Johannesburg, Pretoria): 1-2 business days. Western Cape (Cape Town): 1-2 business days. KwaZulu-Natal (Durban): 2-3 business days. Other provinces: 2-4 business days. Shipping is R150 flat rate, free on orders over R1,000.
Are your peptides tested for purity?
Absolutely. Every batch of peptides we supply undergoes rigorous third-party HPLC purity testing. Certificates of Analysis are available on request. We maintain strict quality control throughout our supply chain to ensure you receive only the highest quality research compounds.
How are peptides packaged for shipping?
All peptides are shipped in temperature-controlled packaging to maintain stability during transit. We use insulated containers with ice packs appropriate for the product type. Every order includes tracking so you can monitor your delivery in real time.
Is there a minimum order quantity?
No, there is no minimum order quantity at Cronopharm. Whether you need a single vial of Semaglutide 6mg or bulk quantities for larger research projects, we can accommodate your order. Our pricing remains competitive regardless of order size.
Can I cancel or change my order?
If your order has not yet been dispatched, we can process cancellations or changes. Contact us as soon as possible via our contact page with your order number. Once dispatched, orders cannot be modified but can be returned in accordance with our policy.
Policies & Support
What is your return and refund policy?
If you are not satisfied with the quality of any product, contact us within 14 days of receipt. Refunds or replacements are processed on a case-by-case basis. Products must be returned in their original, unopened packaging where applicable. Contact our support team via the contact page to initiate a return.
What payment methods do you accept?
We accept Electronic Funds Transfer (EFT) and major credit/debit cards. All payments are processed securely. Prices are quoted in South African Rand (ZAR), so there are no forex fees for local customers. Once payment is confirmed, your order enters our dispatch queue.
Do you deliver to my area?
Cronopharm delivers to all nine provinces of South Africa: Gauteng, Western Cape, KwaZulu-Natal, Eastern Cape, Free State, Mpumalanga, Limpopo, North West, and Northern Cape. We service both major city centres and smaller towns. Contact us if you have questions about delivery to a specific area.
How do I contact support?
You can reach us through our contact page for any questions about orders, products, or deliveries. Our team strives to respond within 24 hours during business days. For the fastest response, please include your order number if your query relates to an existing order.